Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: March 15, 2025 | Effective Date: March 15, 2025
Information We Collect
Personal Information
When you interact with Tinaryex, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and business details when you register for our services or contact us through our platform.
- Contact information including name, email, and phone number
- Business information such as company name and industry
- Communication preferences and interests
- Educational background and professional experience when relevant
Technical Information
We automatically collect certain technical information when you visit our website. This data helps us understand how our platform is being used and allows us to improve our services.
Device Information: Browser type, operating system, device identifiers, and screen resolution help us optimize your experience across different platforms.
Usage Data: Pages visited, time spent on our platform, click patterns, and feature usage statistics guide our platform improvements.
We never collect sensitive personal information such as financial data, medical records, or government identification numbers unless explicitly required for specific services and with your clear consent.
How We Use Your Information
Your information serves several important purposes in delivering our financial communications and educational services. We believe in being completely transparent about these uses.
Service Delivery
We use your contact information to deliver the specific services you've requested, send important updates about your account, and provide customer support when needed.
Communication
With your permission, we send educational newsletters, course announcements, and industry insights that align with your stated interests and professional development goals.
Platform Improvement
Anonymous usage data helps us understand which features are most valuable, identify areas for improvement, and develop new educational resources that better serve our community.
Legal Basis for Processing
Under Egyptian data protection regulations and international standards, we process your personal information based on:
- Your explicit consent for marketing communications and optional services
- Contractual necessity to deliver services you've requested
- Legitimate business interests in improving our platform and services
- Legal obligations under Egyptian commercial and data protection laws
Data Sharing and Third Parties
We maintain strict control over your personal information and only share data when necessary for service delivery or when required by law. Here's exactly when and how your information might be shared.
Service Providers
We work with carefully selected third-party services to deliver our platform effectively. These partnerships are governed by strict data processing agreements.
Email Services: Professional email delivery platforms help us send course materials and updates reliably to your inbox.
Analytics: Web analytics services provide anonymous insights about platform usage patterns and performance metrics.
Important: We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data remains under our protection and control at all times.
Legal Requirements
In certain circumstances, we may be required to disclose personal information to comply with legal obligations, court orders, or government requests in Egypt or other jurisdictions where we operate.
Your Rights and Choices
You maintain significant control over your personal information. We've designed our systems to respect your preferences and provide clear options for managing your data.
Access and Control
- Access: Request a complete copy of the personal information we hold about you
- Correction: Update or correct any inaccurate information in your profile
- Deletion: Request removal of your personal data, subject to legal retention requirements
- Portability: Receive your data in a structured, commonly-used format
- Restriction: Limit how we process your information in specific circumstances
Communication Preferences
You can modify your communication preferences at any time through your account settings or by contacting us directly. We respect your choices about how often and in what format you'd like to hear from us.
Even if you opt out of marketing communications, we'll still send essential service-related messages about your account, security updates, and important changes to our terms or privacy policy.
Exercising Your Rights
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and provide clear information about any actions we've taken.
Data Security and Retention
Protecting your personal information is a fundamental responsibility we take seriously. We've implemented multiple layers of security to safeguard your data against unauthorized access, modification, or disclosure.
Security Measures
Technical Safeguards: Encrypted data transmission, secure server infrastructure, and regular security audits protect your information during storage and transmission.
Access Controls: Strict employee access policies ensure only authorized personnel can access personal data, and only when necessary for their job functions.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with our legal obligations, and resolve any disputes.
- Active account information: Retained while your account remains active
- Communication records: Kept for 3 years after last interaction
- Technical logs: Automatically deleted after 12 months
- Marketing preferences: Maintained until you withdraw consent
While we implement robust security measures, no online system is completely immune to risks. We continuously monitor and improve our security practices to maintain the highest standards of data protection.
International Data Transfers
As a business operating in Egypt with potential international partnerships and service providers, we want to be transparent about how your data might move across borders and the protections we put in place.
Transfer Safeguards
When we transfer personal data outside of Egypt, we ensure appropriate safeguards are in place through contractual commitments, adequacy decisions, or other approved transfer mechanisms that maintain the level of protection your data deserves.
Service Provider Locations
Some of our service providers may process data in regions with different privacy laws. We carefully evaluate these arrangements and require all partners to maintain data protection standards equivalent to those outlined in this policy.
Changes to This Policy
We periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through our platform and give you time to review the updates.
Notification Process
For minor clarifications or administrative changes, we'll update this page with a new effective date. For material changes that affect how we collect or use your personal information, we'll provide at least 30 days' notice through email or prominent notices on our platform.
Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you can contact us to discuss your concerns or exercise your rights to modify or delete your data.
Contact Us About Privacy
Questions about this privacy policy or how we handle your personal information? We're here to help.
Email us at info@tinaryex.biz
Call us at +201009722830
Write to us at Kafr El-Dawar, Kafr El Dawwar, El Beheira Governorate 5910310, Egypt
We'll respond to your privacy inquiries within 5 business days and work with you to address any concerns about your personal information.